Our merchandising team, based in the Far East and the UK, has one goal: on time delivery. With a good mix of retail and supply experience, they fully understand customer's needs and every order is given dedicated end to end merchandise ownership.
Every part of the purchasing and delivery process is tracked by our critical path software, which links all of our offices directly into our centralised business systems. Live information is shared between our teams and logistics partner, ensuring all key tasks and deadlines are monitored and measured in real time.
We have QA and QC based in the UK and China respectively. Every product is risk assessed and assigned by a dedicated QA staff member and is monitored and approved through the company critical path. We work with all of the major international test houses on product testing, inspections and compliance.