The UP story
Ultimate Products has evolved from a local business into a global success with a turnover now exceeding £100 million. We are a major supplier of branded consumer goods and work alongside over 300 world-class retailers to bring quality goods to market. We have offices around the world including the UK, China, Hong Kong, Germany, Holland and Belgium. Our brand portfolio has grown extensively across our 12 product divisions and our prominent brands include Beldray, Russell Hobbs, Progress, Russell Hobbs and Salter.
Our retail partners include UK and international retailers such as B&M, Asda, Tesco, Sainsburys, Argos, B&Q, and TKMaxx.
During the COVID-19 pandemic we have purchased Salter – the oldest Houseware brand in Britain and provided 43 job promotions.
As Graduate Trainee Customer Services Advisor you will ensure all inbound customer queries are handled promptly and effectively over the phone and via a live chat system. You will also help to manage replacement parts stock levels and identify patterns in product reviews, reporting back to key departments including QA, Merchandising and Buying. This role is suited to hard working candidates with a good ability to multitask.
What we look for
Benefits & Perks