Are you a graduate with a motivated and hardworking attitude? Join the Ultimate Products Graduate Development Programme this Summer and kickstart your career!
Ultimate Products are looking for talented and career-driven graduates to join our development programme as a Customer Services Advisor. We recognise that graduates fresh out of university have often developed a brilliant array of transferable skills but lack job-specific experience. That’s where we come in! The UP graduate programme combines on the job training with regular reviews, mentoring and development plans to give our grads the best possible first step on the career ladder. With the help of our employee mentoring programme, each of our graduates is given one-on-one support and guidance to help them reach their highest potential.
As Graduate Customers Services Specialist you will ensure all inbound customer queries are handled promptly and effectively over the phone and via a live chat system. You will also help to manage replacement parts stock levels and identify patterns in product reviews, reporting back to key departments including QA, Merchandising and Buying. This role is suited to hard working candidates with a good ability to multitask.
The UP story
From a spark in Oldham to a global success. We’re the cogs in the retail machine, studying the latest trends, designing, manufacturing and distributing innovative, branded products at the best prices to a mass market. We’ve established strong working relationships with Internationally recognised retailers (including Tesco, Asda and Amazon), filling the shelves of the world’s favourite stores in 38 countries. Our purpose is to provide “beautiful products for every home.”
Our recognised brands (including Salter, Beldray and Russell Hobbs) have a reputation for high quality and on trend design, and they’re faithful household names – some that even your grandparents love.
Since 1997, we’ve grown into a public limited company with an annual turnover exceeding £100 million, allowing us to increase our brand awareness, transparency and company reputation. Our relationships with our shareholders, customers and the consumer are only getting stronger. We have strong corporate values, supporting local charities and initiatives, giving back to the community that helped build us, and we’re trusted to deliver unbeatable results every time.
What we look for
What is in it for you?
We care about your progression:
We invest in our people:
We celebrate in style:
Please see below our brand new £2million office.