Join the party!

About us

Enjoy fun-filled days with family, or exciting dinner parties with friends, thank to Giles and Posner’s range of kitchen electricals that keep the party going. From chocolate fountains and popcorn makers, to teppanyaki grills, Giles and Posner products ensure that food can be fun and creative, and never boring! Bring the party to the dinner table with Giles and Posner.

For American Originals information, please visit https://www.upgs.com/american-originals/

Get in touch via live chat available in the bottom right corner of the page.

CLICK HERE TO REGISTER YOUR GUARANTEE

Guarantee

All products listed as new carry a manufacturer’s guarantee; the time period will be different for each product. During the first 12 months, guarantee is held with the retailer from which the product was purchased. An extended guarantee, registered within 30 days of purchase, is available on products where this is advertised on the packaging.  

Faulty Goods
If your item is faulty or develops a fault within the time period stated under ‘Guarantee’, we will pay reasonable costs for the goods to be returned. Please contact us in advance regarding our returns procedure as refunds cannot be processed without the correct information being provided. Reasonable care must be taken to ensure the returned goods are not damaged in transit and proof of postage must be obtained. In the event that we cannot provide an exact replacement, a similar product will be offered. If we cannot provide an exact or similar replacement, a full refund will be offered. Any damages from day to day wear and tear are not covered by this guarantee. If an item is not available due to stock shortages we will offer a full refund or an alternative product. If an alternative product is purchased but you decide you wish to return it, Giles and Posner will pay reasonable costs of returning the product.

Customer Services
Please get in touch with our customer service team via live chat.

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INSTRUCTIONS FOR USE

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