Influenced by Portobello Road; bespoke, unique, beautiful.

About us

Influenced by the eccentricity of Portobello road in London, Portobello By Inspire make stylish and unique ranges of bone china mugs which have a vintage feel. With over 20 years’ experience of designing high quality mugs we have developed ranges that blend beautiful individuality with total sophistication. Over the years we have merged our elegant style with practicality, taking hassle away from everyday life by making mugs which are suitable for dishwasher and microwave use. Designed in England and made in China, Portobello by Inspire offer a huge variety of shapes, sizes and colours each with the trademark look of the Portobello brand.

Bringing the charm of Portobello Road into your home, all of our products are designed with you in mind, so you can make your home a bit more you.

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Guarantee
All products listed as new carry a manufacturer’s guarantee; the time period will be different for each product. During the first 12 months, guarantee is held with the retailer from which the product was purchased. An extended guarantee, registered within 30 days of purchase, is available on products where this is advertised on the packaging.

 

Faulty Goods
If your item is faulty or develops a fault within the time period stated under ‘Guarantee’, we will pay reasonable costs for the goods to be returned. Please contact us in advance regarding our returns procedure as refunds cannot be processed without the correct information being provided.
Reasonable care must be taken to ensure the returned goods are not damaged in transit and proof of postage must be obtained. In the event that we cannot provide an exact replacement, a similar product will be offered. If we cannot provide an exact or similar replacement, a full refund will be offered.
Any damages from day to day wear and tear are not covered by this guarantee. If an item is not available due to stock shortages we will offer a full refund or an alternative product. If an alternative product is purchased but you decide you wish to return it, Inspire by Portobello will pay reasonable costs of returning the product.

Customer Services
Please get in touch with our customer service team via live chat.

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