Our relentless approach to punctual delivery makes us the ultimate provider. With the perfect mix of retail and supply experience, our logistics team recognise customers’ needs and expectations, working tirelessly to ensure that all orders are treated with the right level of urgency. Arranging quick and efficient transport between supplier, manufacturer and consumer, they deliver an exceptional end-to-end service every time.
Meeting and exceeding deadlines is essential for our success. Created in-house, our critical path software tracks every stage of the purchasing and delivery process, from shipping requirements to inspection details. Live information is accessible by our teams across the globe, maintaining, monitoring and measuring key tasks and deadlines in real time.
Safety is one of our core values, pushing product testing to the top of our checklist. Based in the UK and China respectively, our dedicated QA and QC teams work with the major international test houses to ensure that our products consistently meet all quality and safety standards. Completing risk-assessments, undertaking detailed inspections and recording results within the critical path are all fundamental to developing high-quality, professional products.
We recognise that values are just as important as value. As a member of SEDEX, we have a specialised ethical compliance team based in China and the UK. Our factories are audited by our accredited third party partners to the ETI code of conduct, confirming that all of our workplaces are safe and regulated environments.